How long is delivery

We aim to ship all devices within 7 - 10 working days, please note however we do ship the majority of devices much quicker than this.

All deliveries to Mainland UK are delivered on a next working day service

Is Face ID working?

Everything is fully functional on this device.

does your pristine bundle I Phone x have a new battery installed? thanks

All batteries are tested before dispatch and all have to pass stringent testing.

what is the minimum battery health?

All devices have to pass or stringent quality checks, this includes battery health and life.

do all buttons work

Yes all buttons work, this is a fully functional device

Does the iPhone X come with warranty and if so how long ?

Yes it does, the iPhone X comes with a 12 month warranty.

What is included in the package?

It all depends what condition and bundle you select, please make your selection and checkout out the picture, this is a clear indication of what is included.

What is the battery health on the pristine basic bundle?

All devices have to pass or stringent quality checks, this includes battery health and life.

is phone 5G ready

Currently the only iPhone's supported are the iPhone 12 upwards for 5G.

Does the iphone x good condition come on its own or with the and charger, because te first imageomly shows the phone but as I scroll images the box earpnes cjarger and plug are in the images and the price doesnt change?

If you use the selection options for what you are after, the image matches the bundle if any.

Alternatively please contact us, if you require any help.

What is the length of warranty on the battery of an iPhone? Is this 12 months the same as the warranty of the phone

All batteries on our devices have a 3 month warranty, we cannot offer the full warranty on batteries, because when it is shipped the battery life is out of our control.

If you over charge the battery or charge when it is still high battery remaining this can reduce the battery life drastically.

We advise charging until full then taking off charge and also charging only when the battery is low.

Is this only kit or a box and all accessories ?

If you checkout a full pristine bundle this will be like purchasing the device new.
If you checkout the good condition this will have just the device.

Hi, I have an iPhone 6S (which I purchased from you) and am thinking of upgrading to one of your refurbished iPhones XS. I also have a sim only contract. Can I just take the sim from the 6S and put it in the XS and all my data move with it?

Yes, however all physical data such as contacts, will need to be backed up onto iCloud, then it can easily be transfered to your new device.

Does the excellent basic bundle come with a box?

No, a "full" bundle comes with a box.

Does the excellent full bundle come with a box?

Yes the full bundles come with an original genuine box.

Do u get the headphones with excellent full bundle or no?

No you do not, everything listed in the image is what is included, a pristine full bundle you recieve a set of headphones.

Do you do Guarantee

Yes we offer a 12 month warranty on this device.

Would you post to France for me

Yes we offer international shipping.

Does the phones come in apple box

If you check out a full bundle this will come with a genuine apple box.

What is the difference between pristine basic bundle and pristine full bundle?

The basic bundle and full bundles, contain different accessories.

Do you deliver to Dublin? What is the postage fee?

Yes we do, the fee is £4.99

Is this used

Yes this is refurbished.

Can i get this phone( i am from Bangladesh )

We do not ship to Bangladesh, if you know someone in the UK you can have this shipped to them, to then ship to you.

Is the product legit apple branded.

Yes this is a Genuine Apple iPhone X

Do all the phones get delivered in a box

All hpones get delivered in a generic box, full bundles get sent in genuine Apple Boxes.

Just purchased a iPhone for myself as mine is broke. Can it be delivered quickly. I would pay extra

We aim to ship all devices within 7 - 10 working days, please note however we do ship the majority of devices much quicker than this.

How long will shipping take will I receive my phone before Christmas if order today. Thanks

We aim to ship all devices within 7 - 10 working days, please note however we do ship the majority of devices much quicker than this.

Have the excellent full bundle products been used

All of the accessories are new, the device is used refurbished.