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Whether its a refurbished phone, mobile phone accessory, case or even a mobile device repair, a Quick Mobile Fix gift card is the perfect present so all those tech lovers.

Our Quick Mobile Fix gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional fees.

You can select a gift card value from 10 - 500.

 Click below to expand our Frequently asked questions.

 

If your mobile device has an issue, look no further. For Quick Mobile Fix there’s no problem too big or too small we can’t help you with. On top of this, we guarantee you a quick turnaround service, free postage and return delivery and a one year warranty on most repairs. We also offer an extensive range of refurbished devices, cases and accessories in our online shop. So whatever your mobile needs, Quick Mobile Fix can help! We have put together a comprehensive customer guide to using all of our services below.

 

Quick Mobile Fix Repairs

  • Hover over the repairs option, found at the top of the website in blue, which will present an extensive list of all the different devices we repair. From here, you can choose your device. 
  • Alternatively, clicking on the repair option found at the top of the website will take you to the repairs page, allowing you to select your device. 
  • You can also use the grey search bar on the top right of the website to search for your device. 

  • Once you selected your device, you will be presented with a list of repairs available for the device. 
  • Find the service you require and either hover over the icon to find out more and add to your basket by clicking 'add repair'. 
  • Clicking on the text under the icon of the service you require will take you to that service's page, telling you everything you need to know. From here you can 'add repair'. On this page, there is also a FAQ section and previous customer reviews.
  • If you're unsure what the problem, you can add a diagnostic repair where our technicians will determine what is causing the device to be faulty. You will be provided with a report then asked if you wish to go ahead with the necessary repairs. If you choose for us to continue with the repair, the price of the diagnostic service will be deducted from the repair price. 
  • We always aim to repair your device and ship it back to you as quickly as possible. Adding the express service to your basket for just £19.99 means your device will be repaired and dispatched the day we receive it.
  • Most repairs come with a one year warranty on our parts and labour, for more information on this click here. We also operate a no fix no fee policy. Terms and conditions apply.

  • Once you've selected your repair, you've then presented this box. From here, you can go to the checkout, add another repair or find out more out our phone rental service
  • Our phone rental service has a non-refundable rental cost (£9.99 Per Week). You will also be charged the price of the device as a security deposit, which will be fully refunded once the phone is returned to us within the designated time frame. Rental costs vary, depending on the phone model and length of time you rent the phone for. 

 

Sending Your Device

  • Once at the checkout you will be presented with delivery options. Our standard free tracked delivery comes with a free postage label which will entitle you to free postage, along with insurance on your device.
  • Alternatively, protective packaging can be added for an additional fee and will include a QMF box, bubble wrap sleeve for the device and two padded envelopes. 
  • There is also the option to choose your own courier service which you arrange yourself. 
  • We also offer an appointment only drop off service, you can find more about where we are based and how to use this service here
  • However you choose to send your device to us, our deliveries are always free to send back to you with insurance to protect your device. 
  • You will also be required to read and agree to our terms and conditions so please make sure you do look at these before continuing.

 

Walk In Service

  • Our walk-in service is appointment only so please contact us to arrange the best time for you to visit us. Either call 0208 5000 308 or email customersupport@quickmobilefix.com. 
  • We offer an express service with walk-in appointments. Costing £19.99, your device will be repaired and ready for you to collect within an hour, or the next day if you prefer. 


  • Quick Mobile Fix Shop

    • At Quick Mobile Fix you can also purchase high quality refurbished devices, mobile phone cases and other accessories in our online shop.
    • Simply go to the Shop tab at the top of the website and select which products you would like to browse.
    • We have a series of filters you can apply to narrow down the search to make shopping for something specific quicker and easier. At the top of each collection page and down the side you can choose from make, model and colour. Also, there is a little blue filter to the right of the page which includes the best selling, alphabetical, price (lowest to highest or vice versa) and newly added.
    • All deliveries are free, and orders are usually dispatched quickly after payment (within 24-48 hours for accessories and 7-10 working days for refurbished phones) using next day delivery; so you will receive your shopping as soon as possible!
    • We also offer our customers a loyalty points reward scheme, simply create an account to earn points on each purchase. When you have enough points you can use them against a purchase for a fantastic discount. For more information on our loyalty points scheme click here.

     

    Tracking Your Order

    • Once you have purchased, either something from the shop or a repair, you can track your order every step of the way using our repair tracker. Just enter your email address and the order ID (found on your confirmation email) to log in and view your order progress. You can now download our free app to track your order.

     

    Contact Us 

    📱 Call us on 0208 5000 308

    💻 Email us customersupport@quickmobilefix.com 

    🗺️ Find us at 41-43 Roebuck Road, Hainault Business Park, Ilford, Greater London, IG6 3TU

    👋 We are open Monday - Friday (9 am - 3:30 pm GMT) Saturday (9 am - 1 pm GMT)

     

    Facebook Twitter Youtube Instagram App Store Android Store 

     

     

    ask a question

    FAQ section

     

     

    A Few Useful Links:

    Where Your Device Really Ends Up

    How To Send Your Device Using Quick Mobile Fix

    How To Wrap Your Device For Quick Mobile Fix

    All About The Order Tracker

    Quick Mobile Fix Before And After Pictures

    All About The Quick Mobile Fix Warranty

    • Prepping Your Device

    • Sending Your Device

    Quick Mobile Fix Reviews

    So, you’re here because you’re looking for Quick Mobile Fix Reviews. Well, you’re in the right place! We’ve compiled a helpful list of information that you may well find useful.

    Here’s everything you need to know about Quick Mobile Fix in one easy to read place. We’ve even included some of your reviews of us here for everyone to view! For further help or information, contact us at customersupport@quickmobilefix.com or call us on 0208 5000 308.

    Why are reviews important?

    Let’s start with the basics. Reviews are important! Here at Quick Mobile Fix, we value reviews hugely as they are an easy and quick way to gauge our customer experience. We closely monitor reviews to see what customers love and what they’d like to see improved. For example, we heard your feedback about wanting to speak to our team quicker - so we’ve increased the size of our customer service team and installed more phone lines. So anything you want to ask, give us a call on 0208 5000 308.

    Reviews are also a great way for our customers to review the devices they’ve purchased. No matter what your order is; from phone cause to iPhone X, we accept reviews on all our products. We also use our product reviews to gather data on which products our customers love the most so we can improve our service across the board.

     

    What do we do with your reviews?

    Great question! The answer may surprise you. When you leave a review of Quick Mobile Fix, you’re not just leaving your opinion or experience, you’re also helping us track and understand what you love and what you’d like to see improved. Over the course of two years, we’ve gathered data on the most requested website features, service improvements and product requests to make massive changes to Quick Mobile Fix.

    A great example of this is that we heard your request for more phone lines. In reaction to this, we installed multiple new phone lines and more staff to expand our team so you can get through to our customer service agents quicker! We also took steps to improve our email communication, moving to a brand new email platform which helps is track not only who you’ve spoken to, but your order and more!

    Finally, at the request of some social media users, we made a brand new support group derived directly from your feedback - it’s a win, win!

     

    41-43 Roebuck Road
    Hainault Business Park
    Ilford
    Greater London
    IG6 3TU

    Chat Online

    customersupport@quickmobilefix.com

     

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