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Reviews

Quick Mobile Fix Reviews

So, you’re here because you’re looking for Quick Mobile Fix Reviews. Well, you’re in the right place! We’ve compiled a helpful list of information that you may well find useful.

Here’s everything you need to know about Quick Mobile Fix in one easy to read place. We’ve even included some of your reviews of us here for everyone to view! For further help or information, contact us at customersupport@quickmobilefix.com or call us on 0208 5000 308.

Why are reviews important?

Let’s start with the basics. Reviews are important! Here at Quick Mobile Fix, we value reviews hugely as they are an easy and quick way to gauge our customer experience. We closely monitor reviews to see what customers love and what they’d like to see improved. For example, we heard your feedback about wanting to speak to our team quicker - so we’ve increased the size of our customer service team and installed more phone lines. So anything you want to ask, give us a call on 0208 5000 308.

Reviews are also a great way for our customers to review the devices they’ve purchased. No matter what your order is; from phone cause to iPhone X, we accept reviews on all our products. We also use our product reviews to gather data on which products our customers love the most so we can improve our service across the board.

 

What do we do with your reviews?

Great question! The answer may surprise you. When you leave a review of Quick Mobile Fix, you’re not just leaving your opinion or experience, you’re also helping us track and understand what you love and what you’d like to see improved. Over the course of two years, we’ve gathered data on the most requested website features, service improvements and product requests to make massive changes to Quick Mobile Fix.

A great example of this is that we heard your request for more phone lines. In reaction to this, we installed multiple new phone lines and more staff to expand our team so you can get through to our customer service agents quicker! We also took steps to improve our email communication, moving to a brand new email platform which helps is track not only who you’ve spoken to, but your order and more!

Finally, at the request of some social media users, we made a brand new support group derived directly from your feedback - it’s a win, win!

 

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