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Sending Your Device

Currently you have 4 different options on how to get your device to Quick Mobile Fix.

Option 1 - Use Our Free 24 Hour Royal Mail Tracked Service (Pre Paid Both Ways)  (Includes £500 Insurance - Please Check T & C's)
Once you have selected the correct repair service you require and have paid, you will shortly receive an email from us (please check the spam / junk folder, ensure images are visible & when possible use a personal email address), detailing the process with a prepaid Royal Mail label tailored to each customer, with a full tracking number. This service is totally free. Simply apply the sticker to a protective envelope/box and take to any post office (please refrain from taking directly to the post box, as this may cause delays in the service). Please make sure you get a receipt with a bar code on it from the Post Office so you can track your parcel. You can use the order number to track your repair by using our repair tracker function, which can be found at the bottom of the website. Once your device is repaired it will be posted back to you at no extra costs.

Option 2 - Your Own Courier Service and Free Return Delivery
If you prefer to send your device using a courier service of your choice, then please select this option. Please print off the order confirmation form and send this with your device. Alternatively, you could attach a note with your order ID number along with your device. Once your device is repaired it will be posted back to you at no extra costs.
Option 3 - Protective Packaging and Tracked Label (Extra 1-2 Working Days) To and From - £4.99
For a small fee of £4.99 we can send you some protective packaging and a tracked label directly to your address. This will add an extra 1 - 2 working days on to the overall repair service. 
Option 4 - Local Drop Off Service
 If you live in the Greater London area you have the option to come down personally and drop your device off at our office.  



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