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About Us

 

History

Launched in July 2014, Quick Mobile Fix has gone from strength to strength, in our first year of operation we carried out over 13,000 mobile device repairs.    

Although we are based in Ilford, Greater London we operate across the whole of the UK. By offering a free post service to and from, we have served customers from all corners of the United Kingdom from the Scottish Highlands to the cliffs of Dover. 
 
In our first year, we won 2 awards, in the first few months our website got voted Best New Website by Web User Magazine. A few months later we were awarded the SBS Award by former Dragon Den star Theo Paphitis. Also, in November 2015, we were awarded second best Repair Service in the UK by What Mobile Magazine.
 
We have worked with a number of different businesses, offering them a trade service, this included Just Eat, Mercedes, NHS and Timpson. 

 

 

Repair Advantages 

At Quick Mobile Fix, we repair a huge range of devices from iPhone, iPad, Samsung Galaxy, HTC, Sony Xperia, Google Nexus and many more. No matter what the fault is the chances are we can fix it for you, we repair hundreds of devices every single day and fix everything from iPhone screens to Samsung Galaxy charging ports.

Apart from our extremely competitive prices, which we check every week, there's many other reasons why you should use our trusted repair service. This includes our free post service, meaning you can send your device to us and receive it back without spending a penny more (t & c's apply). 

The majority of our repairs we give our customers a 1 year warranty, which means, if for any reason the part used during the repair becomes faulty we will repair or replace this free of charge.

And for peace of mind, to ensure our customers get the best possible repair we only using grade a parts and have an extensive in house testing process. 

FREE INSURED POSTAGE OPTION

We offer a free to use tracked and insured postal service. Simple to use and a trusted service already used by thousands of customers.
Just print the label after check out and take it to your local post office to obtain tracking.

 

 
GRADE A PARTS USED

All of our repairs undergo a thorough testing process before and after the repair to ensure everything is working on the device we only use Grade A parts.

12 MONTH WARRANTY

All repairs (with the exception of software related, battery and water damaged devices) come with a 12 month warranty. Battery related repairs comes with 3 months warranty. Check T&Cs for more info.

NO FIX, NO FEE POLICY!

All of our repairs (not including diagnostic and cleaning services) carry the Quick Mobile Fix No Fix, No Fee policy, if we cannot repair it, we will refund the cost of the repair.

 

Buying A Refurbished Device?

Buying a refurbished mobile phone has many advantages. Not only is it cheaper than buying a brand new model, it also allows you to be free and find the best deal for you instead of being stuck on a contract and paying monthly bills and add on costs.

At Quick Mobile Fix, we make sure our customers only get the best quality refurbished phones by only using grade a parts and offering a 14 day money back guarantee. So if your not happy with the device you can return it within the 14 days and get your money back with no questions being asked.

On top of this, we give our customers a generous warranty on every single device sold (warranty length varies depending on model), this means, if the mobile phone or tablet stops working and it is our part at fault, we will repair or replace it free of charge. Another added benefit for buying a refurbished mobile phone from Quick Mobile Fix is that many of our handsets are sold unlocked, this means you can pick the right network and plan that suits you and your budget. 

NO CONTRACT

Never get tied into a 1 or 2 year contract ever again, buy one of our refurbished phones and get sim only. This can save £100s compared to sim and phone deals.

 
PROTECT THE ENVIRONMENT

By buying a refurbished phone this stops a phone from going to landfill and saves you a lot of money, all of our phones also come with a generous warranty!

 
14 DAY MONEY BACK GUARANTEE

Not 100% satisfied, we offer a 14 day money back guarantee, simply return the device in the same condition and you can get a refund.

Celebrity Backing

Celebrity backers of the company have come as we grow, not only does the public love and trust the service we offer but news travels fast. We have also had a couple of celebrity visitors including presenter Katie Piper and former EastEnders actor and Call Of Duty voice-over artist Billy Murray, below are a few pictures:

 

  

  

James Argent meets Quick Mobile Fix  

Customer Reviews photo trust_zpsod7jf1xd.jpg

Quick Mobile Fix is super efficient. The tracking is spot on. And the pre-paid postage is what every company should have! 10/10 for the speedy delivery and return. My whole screen was received, replaced and returned to me within 4 days! Amazing! - Nicky

 

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Every so often you encounter really good service and attitude. It does not happen that often but when it does, it stands out. This one - quickmobilefix - ticked all the boxes for me. My expectations were not high but the price, communication and service were really top - 10/10. I would not hesitate returning to them in the future. Thank you! - Ellie

 

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A badly cracked iPad mini with a dodgy home button. Not any more. Very reasonable straightforward charges. Free postage. Very quick turnaround and able to follow progress online - what more could they do? Oh yes , it was really well packaged with a free iPad cover, dibber pen and screen protector. I love you guys - will use and recommend 100% - Chloe

 

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Spilled my drink on my iPhone last week. My local repair shop told me my phone needed replacing. I found these guys on the internet and decided to post my phone to them. Received my phone back in no time repaired and looking like new with free accessories. They deserve more than 5 stars. - Adam - about us page - Lynne


 

 

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A Few Useful Links:

 

Where Your Device Really Ends Up

How To Send Your Device Using Quick Mobile Fix

How To Wrap Your Device For Quick Mobile Fix

 All About The Repair Tracker

Quick Mobile Fix Before And After Pictures

 

If you need any more help, please contact us here

 

 

 

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