When Spotify launched in 2008 it started the music industry down a path that has changed the way we consume music – probably forever. The move from owning each album you listen to, to subscribing for access to their vast library fell perfectly in sync with the increasing number of smart devices and internet connectivity that have shaped the decade since.
However, these days they aren’t the only provider, and any user may want to close their Spotify account whether to move on to another service, or they just don’t want an account with Spotify anymore. Cancelling your premium subscription will allow to return to the free tier of Spotify account, but to permanently delete your account and information from their database, you can follow these steps:
- Head to spotify.com in your browser and log in to your account.
- Scroll to the bottom of the page, and click about at the bottom left.
- On the next page, there is a section called Customer Service and Support. Click on the link in this section that says Contact Us.
- Select account
- There are a few choices on the next page, click on Account, then click I want to close my account permanently.
- You’ll then be offered the choice between cancelling your account, or switching to their free subscription.
- If you wish to delete your account, then choose Close Account.
- On the next page you’ll be asked to give a reason. You can put something along the lines of “I’ve decided to switch to another provider”.
- Once you’ve filled this in, you can click on the Start Chat button. For obvious reasons, Spotify do not wish to lose customers, so here they will start a live chat with a Spotify customer service agent. Simply let them know that you want to close your account permanently, and they will finish the process for you from their side.
Spotify have made it harder to close your account, as they want to keep hold of all of their customers, but if you follow these steps then your account will be closed permanently and Spotify will no longer have access to your information and data.